The role of IT support is to provide specialized assistance to the sector of a company that relies on technological devices to operate effectively. In other words, IT support is responsible for addressing issues related to computers, laptops, mobile devices, internet connections, software, and more.
IT support handles all aspects of data management, internet connectivity, and IT infrastructure. In today’s business environment, IT support can be crucial to many enterprises, as a significant portion of them depend on these elements to function smoothly.
Responsibilities include:
Additionally, server support should be integrated within IT support services to ensure comprehensive management and maintenance of all technological aspects.